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Veterans at Keuka College

Meet Our Veterans Liaisons

Jennifer Nielsen
(315) 279-5203
For On-campus Transfer Students

Cara Rainer
(315) 694-8151
For Off-campus ASAP Students

Keuka College thanks all those who have graciously served our nation and protected our people.

GI Bill Information

The educational benefits you earned serving our country make a top-notch, private college education extremely affordable. We know it can be difficult to navigate the process, and we’re here to help you every step of the way.

Questions? Ask Colleen!

Colleen Hathaway, financial aid counselor, is our certifying official and can answer any questions you have about the GI Bill.

To get in touch with her, call (315) 279-5634 or e-mail

First Steps

  1. Determine what benefit is best for you based on your need. For Education Benefits (VA Form 22-1990, 22-1995, 22-5490, or 22-5495) call 1-888-GIBILL1 (442-4551) to speak with an Education Case Manager.  You may also contact the U.S. Dept. of Veteran Affairs via their secure e-mail service.
  2. Apply for your benefits. The easiest way to apply for your benefits is to use Veterans Online Application (VONAPP). Once you have created a login and completed the application, print a copy for your records. You can check the progress of your claim by using the VA’s eBenefits website.
  3. Receive your letter. Once the VA processes your application, they’ll send you a letter of eligibility. This document will list what benefits you will receive, and you’ll want to keep this form for your records.
  4. Get in touch with us. Bring your letter of eligibility and your DD-214 to the Office of Financial Aid, and we will answer any questions you may have. If you can’t make it to campus, you can send it to us via e-mail, fax, or postal mail.
  5. Receive payment. Once we have the above information and have been informed of your registration, we will certify your enrollment and submit the information to the VA.  After the VA receives and processes this information, you will receive payment. This can take up to 8 weeks.

Note: The VA prorates your payments, meaning they only pay for the classes you have attended.  If your class starts anytime after the 1st of the month, you will only receive payments for those days. For Chapter 33, you may not always be eligible for the full time BAH rate.

What Happens After You Receive Payment?

  1. The VA will keep paying you as long as you are attending class and you have remaining benefits.
  2. You must notify the Office of Financial Aid of any changes so that we may notify the VA.